To maintain an optimal level of quality, Interparking does not skimp on resources and offers its employees state-of-the-art training. This means that not only can they develop their skills, they can also better respond to the changing requirements of the cities of tomorrow.
In Brussels, moving the head office to new premises on Rue de Brederode enabled Interparking’s administrative services, technical premises and school to be brought together under one roof, creating a new dynamic for all the staff. The parking school plays a key role in developing talents at Interparking: internal mobility pathways are not uncommon. Further training has enabled job seekers to get a meaningful job and gradually take on new responsibilities.
6.199
COURSE HOURS PER YEAR
The staff training policy allows regularly to train high quality teams, ranging from specialized worker through the functions of controller towards parking manager. The cycles of training courses given at Interparking lead to two graduation ceremonies per year.
Furthermore, the firm’s digital transformation has also brought its share of training challenges. The European GDPR (General Data Protection Regulation) Directive came into force on May 25, 2018. It governs the processing of personal data within the European Union. The new regulation applies to all personal data and sensitive data. We talk about personal data whenever a person can be identifiable or identified, for example via his or her Pcard+ number or via the details of him or her entering and exiting our car parks.
The collection, use, recording, consultation and retention of all these data are now very strictly regulated.
Interparking has, of course, adapted all its processes that involve the processing of data regarding clients as well as staff members and any other relevant person (subcontractors, suppliers, etc.), in order to comply with the new regulation. Information sessions were also organized to raise awareness about these new issues among staff members at head office and in the customer service department. In addition, a document containing good conduct tips regarding privacy has been distributed internally.
